Boost Focus Timer Support

Frequently Asked Questions

Basic Usage

How do I start a focus session?

To start a focus session, simply press the play button on the timer animation.

Can I customize the timer duration?

Customizing timer duration is not currently available, but this feature is coming soon. Stay tuned for updates!

How does the Pomodoro technique work in Boost Focus Timer?

Our app follows the Pomodoro technique by default: 25-minute focus sessions followed by 5-minute breaks. After 3 sessions, you get a longer 30-minute break.

Premium Features

What are premium Timer Animations?

Premium Timer Animations are exclusive countdown displays available for individual purchase.

How do I purchase premium Timer Animations?

To purchase premium Timer Animations, go to the "Shop" tab in the app. There, you can browse and purchase individual animations.

How can I restore my purchases?

To restore your purchases, go to the Settings page and look for the "Restore Purchases" option. Tap it to recover any previously bought premium content.

Account Management

How do I access the Settings page?

To access the Settings page, tap the menu icon (three horizontal lines) in the top left of the home page, then select "Settings".

How do I change my email address?

To change your email, go to the Settings page and look for the email change option. Enter your new email address and confirm your password to save the changes.

How can I change my password?

To change your password, navigate to the Settings page and look for the password change option. Enter your current password and then your new password twice to confirm.

What if I forget my password?

If you forget your password, open the app and click "Forgot Password". Enter your email address, and a password reset link will be sent to you.

How do I log in or sign up?

To log in, tap the "Log In" button in the app if you have an account. To sign up, look for the "Sign Up" option to create a new account. Follow the prompts to complete the process.

How do I log out of my account?

To log out, go to the Settings page and tap the "Logout" button.

Can I delete my account?

Yes, you can delete your account. This option can be found in the Settings page. Please note that this action is irreversible.

Reporting Issues

If you encounter any issues or have suggestions for improvement, please email us at support@boostproductivity.co. Include as much detail as possible, including your device model and iOS or Android version.

Feature Requests

We're always looking to improve! If you have ideas for new features, please send them to support@boostproductivity.co.